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Clear fees before you instruct us.

NHS Continuing Healthcare cases vary enormously. A short eligibility check is very different from reviewing a full Decision Support Tool, preparing an appeal or reconstructing years of care records. Our approach is simple: the first check is free, and any paid work is scoped and priced before it starts.

The principle

You should know what we are doing, why it is needed and what it will cost before chargeable work begins.

The free initial check is designed to identify whether there is a sensible issue to investigate. It is not a commitment to instruct us.

How the stages work

01

Initial eligibility check

Free and without obligation. We look at the broad care position, the NHS history and what stage the matter has reached.

02

Specialist review

If further work is justified, we explain the evidence we need, the work proposed and the fee structure before you decide whether to continue.

03

Appeal or recovery work

Larger matters can be broken into defined stages so the family is not asked to commit to unnecessary work at the outset.

What you will know before paying

  • What work is included in the quoted scope.
  • Whether the work is a defined fixed-fee stage or another agreed charging structure.
  • What is not included, and when extra authority would be needed.
  • Whether external costs may arise, for example expert or barrister fees, before they are incurred.
  • Who will carry out and supervise the legal work.

Why we do not publish one universal price

A four-page refusal letter and a retrospective case involving years of records are not the same job. A single headline price can therefore be misleading. We prefer to define the work first and give a written quote that matches the actual stage and evidence.

Common questions about costs

Is the first check really free?

Yes. The initial eligibility check and our first view on whether the matter appears worth specialist review are free and carry no obligation to proceed.

Will paid work start automatically after the check?

No. If paid work is recommended, the scope and charging basis are agreed with you first.

Can the work be broken into stages?

Where appropriate, yes. Staging work can make it clearer what each phase is intended to achieve and avoids paying for later steps before they are necessary.

Do you guarantee a recovery or funding decision?

No. NHS Continuing Healthcare decisions depend on the evidence and the applicable assessment framework. We will not promise an outcome that cannot properly be guaranteed.

What if we decide not to proceed?

There is no charge for simply completing the free initial check. If you do not instruct us for paid work, there is no paid legal retainer arising from that check alone.

Start with the free check.

Tell us where the care is provided, what has happened so far and the broad nature of the needs. We will tell you whether a closer legal review appears worthwhile.

Check eligibility free →
Care Home Cost Claims is operated by Christodoulos Ltd (trading as Theodorous), The Barbon Buildings, 14 Red Lion Square, London WC1R 4QH. Christodoulos Ltd is authorised and regulated by the Solicitors Regulation Authority under SRA number 809508. This page explains our general approach to pricing; the scope and fee for any paid legal work are confirmed in writing for the individual matter.