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NHS Continuing Healthcare cases vary enormously. A short eligibility check is very different from reviewing a full Decision Support Tool, preparing an appeal or reconstructing years of care records. Our approach is simple: the first check is free, and any paid work is scoped and priced before it starts.
You should know what we are doing, why it is needed and what it will cost before chargeable work begins.
The free initial check is designed to identify whether there is a sensible issue to investigate. It is not a commitment to instruct us.
Free and without obligation. We look at the broad care position, the NHS history and what stage the matter has reached.
If further work is justified, we explain the evidence we need, the work proposed and the fee structure before you decide whether to continue.
Larger matters can be broken into defined stages so the family is not asked to commit to unnecessary work at the outset.
A four-page refusal letter and a retrospective case involving years of records are not the same job. A single headline price can therefore be misleading. We prefer to define the work first and give a written quote that matches the actual stage and evidence.
Yes. The initial eligibility check and our first view on whether the matter appears worth specialist review are free and carry no obligation to proceed.
No. If paid work is recommended, the scope and charging basis are agreed with you first.
Where appropriate, yes. Staging work can make it clearer what each phase is intended to achieve and avoids paying for later steps before they are necessary.
No. NHS Continuing Healthcare decisions depend on the evidence and the applicable assessment framework. We will not promise an outcome that cannot properly be guaranteed.
There is no charge for simply completing the free initial check. If you do not instruct us for paid work, there is no paid legal retainer arising from that check alone.
Tell us where the care is provided, what has happened so far and the broad nature of the needs. We will tell you whether a closer legal review appears worthwhile.
Check eligibility free →